Frequently Asked Questions
Questions about buying or selling a premium pre-owned bike? We’ve got the answersÂ
Questions about buying or selling a premium pre-owned bike? We’ve got the answersÂ
We deliver bikes nationwide within one week of your order being placed
Bikes are collected within 3 working days. In some cases we can collect bikes on the same day your quote is submitted
No, all bikes are delivered and collected fully assembled. We use delivery blankets to protect bikes during transit ensuring they are kept in perfect condition. This is an environmentally friendly alternative and much more efficient than traditional boxes
Yes, shipping is always free. Whether you are selling a bike to us or purchasing a new bike, fast nationwide shipping is available completely free
We accept all common card payment types via our official eBay page, or regular bank transfer for customers shopping on our website
You will be paid via bank transfer directly in to your bank account on the same day your bike is collectedÂ
We always aim to reward our most loyal customers. If you have purchased from us before, you can certainly expect an extra special deal
We are a Trek bikes specialist, however we do buy and sell bikes manufactured by other premium brands
We work with the team at Trek Manchester who inspect and service all our Trek bikes. We also work closely with our mechanic at Chain Dog Cycles Manchester who carries out bike cleans and repairs
Although we prefer bikes to show minimal signs of use, we will make offers on all bikes
A number of factors are carefully considered such as RRP, overall condition and current market prices
For bike cleans, repairs, servicing and custom builds we recommend contacting our trusted mechanic Lee at Chain Dog Cycles ManchesterÂ